Why You Should to Attend:
Leads are on the front lines of what really happens in today’s organizations. More than ever companies rely on the group leader to help them accomplish results and achieve goals in production, service, and quality. However, many hourly group leaders have not received significant training in leading others, and face the formidable obstacle of resistance encountered from peers and supervisors who “put them to the test.”
Group leaders are expected to guide the activities of individuals in their work group to achieve expected results. In doing this, group leaders must demonstrate a variety of skills to motivate their employees while sometimes having limited formal authority over the employees. Being able to influence others, achieve employee commitment to work effectively, and handle performance issues are important traits group leaders need to possess.
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How Will Leads Benefit?
In this program, you will have the opportunity to develop your potential to be an effective leader in performing the following tasks:
- understanding the role of the Lead Person
- creating group centered leadership among employees
- engaging group members in shared decision making
- resolving conflict and solving work-related problems
- developing employees' skills and abilities to work effectively
- handling performance issues
- enhancing teamwork and building effective communications.
Your Instructor: Dave Hyslop
David has served as a trainer and consultant to various service, industrial, and non-profit organizations for over 20 years. In addition to his business experience as a production supervisor for General Motors and manager with AT & T, he has served as a business education professor and department chair at Bowling Green State University for over 25 years. David’s consulting experiences include conducting workshops in leadership, employee motivation, communication, and performance development.
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