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The Employers’ Association serves regional employers in their efforts to maximize performance; providing people management information, research, training and consulting expertise. |
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To be the regional association of choice for employers interested in maximizing their Human Resources and Organizational Performance. |
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Supervisory Skills Certificate Program
September 11th, 18th, 25th, 2008
At the EA's Center for Professional Development |
Effective Supervisors Achieve Goals
In today’s environment, supervisors have a critical role in providing leadership, creating a work environment that supports employee performance, and achieving expected goals. The responsibilities of supervisors are varied: they are coaches, good communicators, problem solvers, team facilitators – all important functions in helping their work unit and organization be successful.
Part 1: Understand Your Supervisory Roles and Responsibilities
September 11th, 2008 8:30 a.m. – Noon
3 HRCI
EA Early Bird Member - $95
EA Member - $115
Non-Member - $149
Affirm, renew, and enhance your knowledge and application of leadership skills including:
- Defining and prioritizing leadership expectations
- Achieving consensus on leadership responsibilities with others in the organization
Part 3: Perform Key
Leadership Roles
September 18th, 2008 9:00 a.m. – 4:30 p.m
5.5 HRCI
EA Early Bird Member - $155
EA Member - $185
Non-Member - $219
Discuss key leadership roles including:
- Resolving workplace issues
- Building teamwork and cooperation among employees
- Communicating effectively
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Why this Program Is Highly Beneficial
To be successful, supervisors and managers need to know the critical leadership behaviors expected of them as well as understand what their employees need in order to be solid performers. They also need to know how to communicate well, build teamwork, resolve differences, and solve problems effectively. This program will provide the techniques to accomplish these skills, along with insight into how they can be implemented effectively. Extensive time will be spent on building leadership practices that can be used immediately in the workplace.
Part 2: Build Employee Motivation and
Performance
September 11th, 2008 1:00 p.m. – 4:30 p.m.
3 HRCI
EA Early Bird Member - $95
EA Member - $115
Non-Member - $149
Improve your skills in working with others by:
- Understanding how to motivate employees
- Developing strategies for motivating employees
- Creating and using employee performance plans
- Providing coaching and performance feedback
Part 4: Know Legal Aspects of
Supervision
September 25th , 2008 9:00 a.m. – Noon
3 HRCI
EA Early Bird Member - $95
EA Member - $115
Non-Member - $149
Develop a better understanding of legal aspects of supervision to guide you in:
- Recruiting and selecting employees
- Reviewing and documenting employee performance
- Creating a positive work environment
- Disciplining employees
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Your Instructors:
Tom Dixon, Esq., practices in the area of management labor and employment law. His practice covers employment issues including counseling on employment policies and handbooks, representation in administrative proceedings, defending discrimination claims, and providing guidance on ADA, FMLA, drug testing, sexual harassment, wage‑hour matters, and a variety of other issues. |
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David Hyslop, Ph.D., BGSU - Dave has served as a trainer and consultant to various service, industrial, and non-profit organizations for over 20 years. In addition to his business experience as a production supervisor for General Motors and manager with AT & T, he has served as a business education professor and department chair at Bowling Green State University for over 25 years. David’s consulting experience covers the areas of: leadership, employee motivation, communication, and performance development. |
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This series is approved for 14.5 recertification credit hours toward PHR and SPHR recertification by the HRCI. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org. |
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You may send a substitute at any time; however, no-shows or cancellations within 5 full business days of the program will be responsible for the full registration fee. The Employers’ Association reserves the right to reschedule or cancel seminars if minimum requirements are not met. |
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